Effective Date: 2 March 2026
Last Updated: 2 March 2026
Welcome to EarthProtein (“we,” “our,” or “us”). Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website earthproteinfoods.com (the “Website”).
By using our Website, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of information:
A. Personal Information
When you:
- Place an order
- Contact us
- Subscribe to our newsletter
- Fill out a form
We may collect:
- Full name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via third-party payment gateways)
B. Non-Personal Information
We may automatically collect:
- IP address
- Browser type
- Device information
- Pages visited
- Time spent on our Website
This helps us improve user experience and website performance.
2. How We Use Your Information
We use your information to:
- Process and fulfill orders
- Communicate order updates
- Respond to customer service requests
- Improve our products and website
- Send promotional emails (only if you opt in)
- Prevent fraud and ensure website security
We do not sell or rent your personal data to third parties.
3. Payment Information
All payments are processed securely through trusted third-party payment gateways. We do not store your full credit/debit card details on our servers.
These payment providers comply with industry security standards.
4. Cookies and Tracking Technologies
Our Website may use cookies to:
- Improve browsing experience
- Remember cart items
- Analyze traffic
- Understand customer behavior
You may disable cookies through your browser settings. However, this may affect certain features of the Website.
5. Sharing of Information
We may share your information only with:
- Payment gateway providers
- Shipping and delivery partners
- IT and website service providers
This sharing is strictly for order fulfillment and operational purposes.
We may also disclose information if required by law or government authorities.
6. Data Security
We implement reasonable security measures to protect your personal information. However, no online transmission is 100% secure. By using our Website, you acknowledge this risk.
7. Data Retention
We retain your information only as long as necessary for:
- Order processing
- Legal compliance
- Accounting purposes
- Resolving disputes
8. Your Rights
You may:
- Request access to your personal data
- Request correction of inaccurate information
- Request deletion of your personal data (subject to legal obligations)
- Opt out of marketing emails at any time
To exercise these rights, contact us at:
📧 connect@earthproteinfoods.com
9. Third-Party Links
Our Website may contain links to third-party websites (e.g., Instagram or payment providers). We are not responsible for the privacy practices of those websites.
10. Children’s Privacy
Our products and Website are not directed toward children under 18 years of age. We do not knowingly collect personal information from children.
11. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with an updated “Last Updated” date.
12. Contact Us
If you have any questions about this Privacy Policy, please contact:
EarthProtein
Email: connect@earthproteinfoods.com
Phone: +918089924672